Kernel Unavailability

Incident Report for Hex

Resolved

This incident has been resolved.

Posted Aug 15, 2024 - 14:37 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 15, 2024 - 13:38 PDT

Update

Hex is experiencing degraded performance; some users are unable to acquire kernels and run projects. We are actively investigating the root cause and will update as soon as possible on a resolution.

Posted Aug 15, 2024 - 13:15 PDT

Investigating

We are currently investigating this issue.

Posted Aug 15, 2024 - 11:32 PDT

This incident affected: Main site and Single tenant stacks.