Issues using 3.11 custom images

Incident Report for Hex

Resolved

This incident has been resolved.

Posted Nov 07, 2025 - 11:28 PST

Update

We are continuing to work on a fix for this issue.

Posted Nov 07, 2025 - 08:40 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 07, 2025 - 07:26 PST

Investigating

We are currently investigating an issue using 3.11 custom images. It is expected that projects using customer images are able to acquire a kernel, but are not able to query data sources.

Posted Nov 07, 2025 - 07:07 PST

This incident affected: Kernels.