{
  "page": {
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    "indicator": "none",
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  "components": [{"status":"operational","name":"Data Connections","created_at":"2022-08-02T20:00:19.052-07:00","updated_at":"2026-05-02T10:00:07.236-07:00","position":3,"description":null,"showcase":true,"start_date":"2022-06-15T00:00:00.000-07:00","id":"l1j85nvcgk8l","group_id":null,"page_id":"x0hffrksr5vy"},{"status":"operational","name":"Kernels","created_at":"2022-08-02T20:00:27.192-07:00","updated_at":"2026-05-02T10:00:07.267-07:00","position":4,"description":null,"showcase":true,"start_date":"2022-06-15T00:00:00.000-07:00","id":"p3p2599zljh8","group_id":null,"page_id":"x0hffrksr5vy"},{"status":"operational","name":"Main site","created_at":"2022-08-02T20:00:35.161-07:00","updated_at":"2026-05-11T14:41:06.084-07:00","position":5,"description":null,"showcase":true,"start_date":"2022-06-15T00:00:00.000-07:00","id":"wgvs6tp2ww8l","group_id":null,"page_id":"x0hffrksr5vy"},{"status":"operational","name":"Login","created_at":"2022-11-30T07:57:04.483-08:00","updated_at":"2026-05-02T10:00:07.306-07:00","position":6,"description":"Login systems","showcase":true,"start_date":"2022-08-01T00:00:00.000-07:00","id":"7pnrfg3x13yj","group_id":null,"page_id":"x0hffrksr5vy"},{"status":"operational","name":"Single tenant stacks","created_at":"2023-02-08T12:15:43.107-08:00","updated_at":"2026-05-02T10:00:07.333-07:00","position":7,"description":null,"showcase":false,"start_date":"2023-02-08T00:00:00.000-08:00","id":"pt6b0z9x6kc6","group_id":null,"page_id":"x0hffrksr5vy"}],
  "incidents": [{"name":"Upstream Snowflake Incident","status":"resolved","created_at":"2026-08-03T08:23:58.004-07:00","updated_at":"2026-08-03T11:50:58.693-07:00","monitoring_at":null,"resolved_at":"2026-08-03T11:50:58.679-07:00","impact":"minor","shortlink":"https://stspg.io/wv2ynw7x26rj","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-03T08:23:57.997-07:00","reminder_intervals":null,"id":"vzrqn2xbc34q","page_id":"x0hffrksr5vy","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-08-03T11:50:58.679-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-03T11:50:58.679-07:00","display_at":"2026-08-03T11:50:58.679-07:00","deliver_notifications":false,"tweet_id":null,"id":"027b1584yq6g","incident_id":"vzrqn2xbc34q","custom_tweet":null,"affected_components":null},{"status":"investigating","body":"Snowflake customers should be aware of an ongoing Snowflake incident that may impact your experience in Hex. 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resolved.","created_at":"2026-05-06T08:15:10.612-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-06T08:15:10.612-07:00","display_at":"2026-05-06T08:15:10.612-07:00","deliver_notifications":false,"tweet_id":null,"id":"0ftzvj8f87xm","incident_id":"w43ywgvp328h","custom_tweet":null,"affected_components":[{"code":"wgvs6tp2ww8l","name":"Main site","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We have been working with VPN and firewall providers to fully resolve this issue for all Hex users. While most users are no longer experiencing issues, please reach out to support@hex.tech with detail on your VPN and/or firewall provider if you believe you may still be impacted. We anticipate all impacts will be fully resolved within the next week.","created_at":"2026-04-23T13:21:12.406-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-23T13:21:12.406-07:00","display_at":"2026-04-23T13:21:12.406-07:00","deliver_notifications":true,"tweet_id":null,"id":"sq2mjf0qnwkb","incident_id":"w43ywgvp328h","custom_tweet":null,"affected_components":[{"code":"wgvs6tp2ww8l","name":"Main site","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"monitoring","body":"As noted yesterday, we have identified the root cause upstream of Hex with some VPN and web firewall providers. We have been working with these providers on a resolution and are continuing to monitor results.\n\nDepending on your VPN and/or firewall provider, issues with HTML outputs may be fully resolved for your organization, but you may need need to restart your browser. If you are continuing to experience issues with projects containing HTML, please reach out to support@hex.tech with detail on the VPN and/or firewall provider you are using.","created_at":"2026-04-17T14:25:56.395-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-17T14:25:56.395-07:00","display_at":"2026-04-17T14:25:56.395-07:00","deliver_notifications":true,"tweet_id":null,"id":"pvg6yjddkbjt","incident_id":"w43ywgvp328h","custom_tweet":null,"affected_components":[{"code":"wgvs6tp2ww8l","name":"Main site","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"monitoring","body":"We have identified the root cause upstream of Hex with some VPN and web firewall providers. We have been working with these providers on a resolution and are monitoring results.\n\nWe expect some users will now be able to use their VPN and/or firewall with no impact to any Hex projects, but you may need need to restart your browser before accessing the impacted projects. If you are continuing to experience issues with projects containing HTML, please reach out to support@hex.tech with detail on the VPN and/or firewall provider you are using.","created_at":"2026-04-16T10:07:11.157-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-16T10:07:11.157-07:00","display_at":"2026-04-16T10:07:11.157-07:00","deliver_notifications":true,"tweet_id":null,"id":"trfmh8g5p631","incident_id":"w43ywgvp328h","custom_tweet":null,"affected_components":[{"code":"wgvs6tp2ww8l","name":"Main site","old_status":"partial_outage","new_status":"degraded_performance"}]},{"status":"identified","body":"We have identified the root cause upstream of Hex with some VPN and web firewall providers. We are working on a resolution with these providers. In the meantime, we recommend users disconnect from their VPN and/or disable firewalls when accessing Hex if possible.","created_at":"2026-04-16T08:19:12.696-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-16T08:19:12.696-07:00","display_at":"2026-04-16T08:19:12.696-07:00","deliver_notifications":true,"tweet_id":null,"id":"y4b4bgvmq1k6","incident_id":"w43ywgvp328h","custom_tweet":null,"affected_components":[{"code":"wgvs6tp2ww8l","name":"Main site","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are currently investigating this issue.","created_at":"2026-04-16T06:47:16.297-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-16T06:47:16.297-07:00","display_at":"2026-04-16T06:47:16.297-07:00","deliver_notifications":true,"tweet_id":null,"id":"wkb84zhxsjzy","incident_id":"w43ywgvp328h","custom_tweet":null,"affected_components":[{"code":"wgvs6tp2ww8l","name":"Main site","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Main site","created_at":"2022-08-02T20:00:35.161-07:00","updated_at":"2026-05-11T14:41:06.084-07:00","position":5,"description":null,"showcase":true,"start_date":"2022-06-15T00:00:00.000-07:00","id":"wgvs6tp2ww8l","page_id":"x0hffrksr5vy","group_id":null}]},{"name":"Scheduled Maintenance","status":"completed","created_at":"2026-05-01T09:38:07.494-07:00","updated_at":"2026-05-02T10:00:07.438-07:00","monitoring_at":null,"resolved_at":"2026-05-02T10:00:07.401-07:00","impact":"maintenance","shortlink":"https://stspg.io/lv4730ll81rh","scheduled_for":"2026-05-02T08:00:00.000-07:00","scheduled_until":"2026-05-02T10:00:00.000-07:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-05-02T07:00:09.718-07:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-05-01T09:38:07.485-07:00","reminder_intervals":null,"id":"l6mlt4l248rp","page_id":"x0hffrksr5vy","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-05-02T10:00:07.401-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-02T10:00:07.401-07:00","display_at":"2026-05-02T10:00:07.401-07:00","deliver_notifications":true,"tweet_id":null,"id":"xvz1xxkmvtwj","incident_id":"l6mlt4l248rp","custom_tweet":null,"affected_components":[{"code":"l1j85nvcgk8l","name":"Data Connections","old_status":"under_maintenance","new_status":"operational"},{"code":"p3p2599zljh8","name":"Kernels","old_status":"under_maintenance","new_status":"operational"},{"code":"wgvs6tp2ww8l","name":"Main site","old_status":"under_maintenance","new_status":"operational"},{"code":"7pnrfg3x13yj","name":"Login","old_status":"under_maintenance","new_status":"operational"},{"code":"pt6b0z9x6kc6","name":"Single tenant stacks","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-05-02T08:00:07.385-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-02T08:00:07.385-07:00","display_at":"2026-05-02T08:00:07.385-07:00","deliver_notifications":true,"tweet_id":null,"id":"nnq4pcykwkvt","incident_id":"l6mlt4l248rp","custom_tweet":null,"affected_components":[{"code":"l1j85nvcgk8l","name":"Data Connections","old_status":"operational","new_status":"under_maintenance"},{"code":"p3p2599zljh8","name":"Kernels","old_status":"operational","new_status":"under_maintenance"},{"code":"wgvs6tp2ww8l","name":"Main site","old_status":"operational","new_status":"under_maintenance"},{"code":"7pnrfg3x13yj","name":"Login","old_status":"operational","new_status":"under_maintenance"},{"code":"pt6b0z9x6kc6","name":"Single tenant stacks","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-05-02T07:00:09.594-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-02T07:00:09.594-07:00","display_at":"2026-05-02T07:00:09.594-07:00","deliver_notifications":true,"tweet_id":null,"id":"fnsfwyd8l4hh","incident_id":"l6mlt4l248rp","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Hex is undergoing maintenance on Saturday, May 2nd. For a brief period in the window of 8:00am-10:00am PT, Hex will be inaccessible. Running projects or scheduled runs during this period will be interrupted.","created_at":"2026-05-01T09:38:07.567-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-01T09:38:07.567-07:00","display_at":"2026-05-01T09:38:07.567-07:00","deliver_notifications":true,"tweet_id":null,"id":"hw6ggr0cw728","incident_id":"l6mlt4l248rp","custom_tweet":null,"affected_components":[{"code":"l1j85nvcgk8l","name":"Data Connections","old_status":"operational","new_status":"operational"},{"code":"p3p2599zljh8","name":"Kernels","old_status":"operational","new_status":"operational"},{"code":"wgvs6tp2ww8l","name":"Main site","old_status":"operational","new_status":"operational"},{"code":"7pnrfg3x13yj","name":"Login","old_status":"operational","new_status":"operational"},{"code":"pt6b0z9x6kc6","name":"Single tenant 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